FAQs

Here is a listing of our most frequently asked questions. Not finding what you are looking for? Contact us for more information.

Do you just see families and children for family problems?

We see families, children, individual adults, and couples. We see these folks for just about anything you can think of: grief, loss, substance abuse, health problems, relationship issues, self-esteem, depression, anxiety, and behavior problems.

Can I use my insurance?

Yes!  A simple phone call to our intake department and we will assist you in understanding your benefits.

How soon can I be seen?

We are open 8:00 a.m. to 8:00 p.m. Monday through Thursday and 8:00 a.m. to noon on Friday in order to accommodate consumer’s schedules. However, evening hours are in great demand. We also assign people on a case-by-case basis in order to ensure that your therapist has the highest level of expertise to help address your specific issues.

In short, many people can be seen within a few days, while others take  longer.

How much does it cost to get counseling?

If you have insurance your insurance will determine the amount you will pay.  For those who are not insured we offer a copay based on household size and income.

Are you an equal opportunity provider?

Yes. All persons served will receive quality service without regard to race, sex, age, color, religion, national origin, ancestry, sexual orientation, or mental/physical ability. Headwaters Counseling is in compliance with and abides by the ADA and other applicable State & Federal laws.